Learning OutcomesAug 31, 2022Job Leveling Guide for Instructional DesignersChristy Hollingshead developed a Job Leveling Guide for Customer Education for two of the most common and critical roles on these teams:...
Learning OutcomesAug 21, 2022Free Training Program Budget CalculatorLearn how to use the Customer Education Budgeting tool & ensure your program is funded for the new year!
Learning OutcomesJun 19, 2022How to Get Executive Buy-in for Customer EducationLaunching a Customer Education program requires getting buy-in from executive leaders because to be successful you will need a budget....
Learning OutcomesJun 13, 2022What is Customer Education?Customer Education is the process of educating and communicating with your customers to help them better understand your product or...
Kristine - Senior Director, Thought Industries May 31, 2022How to use Chatbots in Customer Education This article will familiarize you with Chatbots and discuss a few ways they can be used to positively impact your Customer Education program