Building Your Customer Education Team for Scale
Introduction In his book Good to Great, Jim Collins says, “First Who, Then What—get the right people on the bus.” What he is saying is:...
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Learning Outcomes
Jul 1, 2021
Transition from Teaching to Tech
Software companies are investing heavily in Customer Education. Teachers can help fill the demand for these roles. Learn how to position you
Learning Outcomes
Jun 27, 2021
How do you measure Customer Education?
When developing your Customer Education strategy it is important to measure KPIs across the learner journey, from acquisition of new...
Learning Outcomes
Jun 26, 2021
Customer Education Examples
Building a Knowledge Management Solution When building a Customer Education program as part of a customer engagement strategy, it can be...
Learning Outcomes
Jun 20, 2021
Podcast - Brian Childs on CELab -Training Maturity Model
Brian chats with Adam Avramescu abut the Training Maturity Model on CELab, the podcast for Customer Education. Learn about how to...
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